Effective Date: [12/08/2024]

At The Urban Crew, we strive to ensure that our customers are satisfied with their purchases. However, please note that we do not offer refunds, replacements, or cancellations once an order has been placed.

Non-Refundable/Non-Replaceable Items:

• All products sold on The Urban Crew are final sale. We do not support any refunds or replacements.

Order Cancellations:

• Once an order has been placed and confirmed, it cannot be canceled.

Exceptions:

• In the rare event that you receive a defective or damaged product, please contact our customer service team within 48 hours of receiving your order. We will review your case and provide a resolution based on the situation.

Contact Us:

• If you have any questions regarding our Refunds/Cancellations policy, please reach out to our customer support team at [connect@theurbancrew.org ].