Welcome to The Urban Crew’s online store. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General Terms
1.1 These terms and conditions govern your use of our website and the purchase of The Portable Campfire product.
1.2 By using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our website.
1.3 We reserve the right to revise these terms and conditions at any time without prior notice. The latest version will always be available on our website.
2. Product Information
2.1 We strive to ensure that all product descriptions, images, and details are accurate. However, there may be slight variations due to factors such as monitor settings or product updates.
2.2 The Portable Campfire is designed for both outdoor and indoor use. Please follow all safety instructions provided with the product to avoid injury or damage.
3. Pricing and Payment
3.1 All prices are listed in [Currency] and are inclusive of applicable taxes unless stated otherwise.
3.2 We reserve the right to change prices at any time. However, the price listed at the time of purchase will be the price charged.
3.3 Payment must be made at the time of purchase through the payment methods provided on our website. We do not accept cash on delivery.
4. Shipping and Delivery
4.1 Shipping costs may vary based on location, and the approximate shipping time will be within 7 days.
4.2 We are not responsible for any delays caused by shipping carriers or customs.
4.3 If your product arrives damaged, please contact us within 7 days of receipt with photographic evidence. We will arrange for a replacement or refund as necessary.
5. Returns and Refunds
5.1 For more details on initiating a return or understanding our policy, please visit our Refunds/Cancellations Policy page. If you still have questions, feel free to contact our customer service at [connect@theurbancrew.org]. Please note that you will be responsible for any return shipping costs.
6. Privacy and Security
6.1 We are committed to protecting your privacy. Your personal information will be used only for processing your order and providing customer support.
6.2 We use secure payment gateways to protect your financial information. We do not store your credit card details on our servers.
7. Intellectual Property
7.1 All content on our website, including images, text, and logos, is the property of The Urban Crew and is protected by copyright laws.
7.2 You may not use, reproduce, or distribute any content from our website without our prior written consent.
8. Contact Information
8.1 If you have any questions or concerns regarding these terms and conditions, please contact us at [connect@theurbancrew.org] or [9443466000].